In the ever-evolving landscape of smart solutions, the i-Clean Selangor Smart Application emerges as a game-changer in waste management. Accessible on both Android’s Play Store and Apple’s App Store, this user-friendly app offers a seamless and efficient avenue for the public to report issues related to domestic waste collection, bulk waste disposal, and public cleansing services.
The process begins with a quick and straightforward registration, ensuring that users can swiftly access the app’s features. Once registered, users can capture and upload photographs of uncollected garbage directly through the application. This user-generated data is then seamlessly transmitted to the Centralized Command Center (CCC) for documentation and monitoring purposes.
A key feature of the i-Clean Selangor app is its automatic geotagging system, which attaches precise location information to the submitted photos. This geotagged data plays a crucial role in streamlining the complaint resolution process. The information is promptly relayed to Site Supervisors on the ground, enabling them to verify and assess the reported complaints.
The Site Supervisors, armed with real-time data and images, efficiently evaluate the complaints before forwarding them to the respective sub-contractors responsible for the specified area. This innovative approach not only expedites the response time but also ensures that the right individuals are informed and equipped to address the reported issues promptly.
A noteworthy highlight of the i-Clean Selangor Smart Application is its commitment to timely resolution. The app’s protocol mandates that sub-contractors address and resolve reported complaints within a 24-hour window. This swift response time is instrumental in maintaining the cleanliness and hygiene of the community, fostering a healthier and more sustainable living environment.
In conclusion, i-Clean Selangor Smart App stands as a shining example of how technology can be harnessed to enhance civic engagement and improve public services. By empowering residents to actively participate in waste management, this innovative application contributes to a cleaner, greener, and more responsive urban environment in Selangor.
Source: KDEB Waste Management
